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Cr

Conversational Marketing

Crisp

French customer messaging platform with EU hosting.

ThinkDoCare EU · FranceAI capabilities
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Overview

All-in-one messaging — chat, email, chatbot, helpdesk — built in Nantes with EU data residency and a strong SMB / SaaS following.

Compliance & security

GDPRSchrems II safe
Data residency
France (EU)
Headquarters
Nantes, France
Hosting provider
Scaleway
GDPR posture
Friendly
What each certification means
  • GDPR: Operates under EU General Data Protection Regulation as data processor.
  • Schrems II safe: No reliance on US data transfers; data stays inside the EU/EEA.

Certifications self-reported by vendor. Always verify current status during procurement.

Top features

Shared inbox
Chatbot builder
Knowledge base
Co-browse

Pros

  • Affordable all-in-one
  • EU hosted

Cons

  • Less enterprise depth

AI capabilities

  • Crisp AI assistant

Integrations

  • Slack
  • HubSpot
  • Pipedrive
  • WordPress

Use cases

  • Live chat
  • Helpdesk
  • Chatbot
  • Co-browsing

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