Knowledge Base & Guides

Stonly

Name: Stonly
Brand: Stonly

French interactive knowledge base and onboarding guides.

Care EU · FranceAI capabilities

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Overview

Step-by-step interactive guides and AI-powered help center for customer support and onboarding teams.

Compliance & security

SOC 2 Type IIGDPRSchrems II safe

Data residency

EU (Paris)

Headquarters

Paris, France

Hosting provider

AWS Paris

GDPR posture

Friendly

What each certification means

SOC 2 Type II: Independent audit of security, availability and confidentiality controls over time.
GDPR: Operates under EU General Data Protection Regulation as data processor.
Schrems II safe: No reliance on US data transfers; data stays inside the EU/EEA.

Certifications self-reported by vendor. Always verify current status during procurement.

Top features

Interactive guides

Knowledge base

In-app widgets

AI search

Pros

Interactive guides
EU hosted

Cons

Not a full helpdesk

AI capabilities

AI answers

Integrations

Zendesk
Intercom
Slack
Salesforce

Use cases

Knowledge base
Interactive guides
Self-service

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