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Sv

Customer Feedback

Survicate

Polish customer feedback and survey platform.

Care EU · PolandAI capabilities
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Overview

Multi-channel surveys — web, email, mobile, in-product — used by marketing, CS and product teams across the EU.

Compliance & security

ISO 27001SOC 2 Type IIGDPRSchrems II safe
Data residency
EU (Frankfurt)
Headquarters
Warsaw, Poland
Hosting provider
AWS Frankfurt
GDPR posture
Friendly
What each certification means
  • ISO 27001: International standard for information security management systems (ISMS).
  • SOC 2 Type II: Independent audit of security, availability and confidentiality controls over time.
  • GDPR: Operates under EU General Data Protection Regulation as data processor.
  • Schrems II safe: No reliance on US data transfers; data stays inside the EU/EEA.

Certifications self-reported by vendor. Always verify current status during procurement.

Top features

Multi-channel surveys
Targeting
Integrations

Pros

  • Multi-channel
  • Affordable

Cons

  • Lighter analytics than Qualtrics

AI capabilities

  • AI survey analysis

Integrations

  • HubSpot
  • Intercom
  • Slack
  • Segment

Use cases

  • NPS / CSAT
  • Onboarding surveys
  • Churn research

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